Privacy Policy – Udyogi

1. Information We Collect

We collect information only when necessary to provide and improve our services.

a) Personal Information (Users & Service Providers)

• Full name
• Mobile number
• Email address (if provided)
• Location details (city/area level)

b) Identity Verification Information (Service Providers Only)

To ensure trust and safety on our platform, we may collect:

• Government-issued ID details (such as Aadhaar, Voter ID, Driving License, or other valid government IDs)
• ID images or document numbers (only for verification purposes)

c) Non-Personal Information

• Device information (device model, OS version)
• App usage data
• Log data, analytics, and crash reports

2. Purpose of Collecting Government ID Information

Government ID details are collected strictly to:

• Verify the identity of service providers
• Prevent fraud and misuse
• Build trust and safety within the platform
• Comply with legal and regulatory requirements

3. How We Use Your Information

We use collected information to:

• Connect customers with verified service providers
• Manage service provider profiles
• Improve app functionality and performance
• Provide customer support
• Display advertisements
• Send important service-related notifications

4. Advertisements

Udyogi earns revenue through advertisements.

We may use third-party ad services (such as Google AdMob) which may collect certain information to show relevant or non-personalized ads as per their own privacy policies.

5. Payments & Subscriptions

Currently, Udyogi does not collect payments from users or service providers.

In the future, we may introduce optional subscription plans or premium features.

If payment functionality is added, this Privacy Policy will be updated accordingly.

6. Data Sharing & Disclosure

We do not share sensitive personal data, including government ID information, with third parties except:

• When required by law or government authorities
• To comply with legal obligations
• With trusted service providers (such as cloud storage or verification services) under strict confidentiality agreements

7. Data Security

We take appropriate technical and organizational measures to protect:

• Personal information
• Government ID and verification data

This includes secure storage and restricted access. However, no digital system can guarantee absolute security.

8. Data Retention

We retain personal and verification data only:

• As long as required for service delivery and verification
• As required by applicable laws

Users and service providers may request data deletion by contacting us.

9. User Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw from the platform at any time

For such requests, please contact us using the details below.

10. Children's Privacy

Udyogi is not intended for children under 13 years of age.

We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated date.